6 posts
Image source: ABC News. Credit: Supplied: Adrian Goodfellow, as credited by ABC News.
Your rightsABC's August investigation examined complaints about Solar Power Nation installations, including a cracked battery base. The retailer disputed some concerns and offered further assessment and repairs.
Solar Power Nation and Lux Solar have faced scrutiny as battery complaints rise. We examine the problems between a sales promise, a completed installation and a workable remedy.
Image source: ABC News. Credit: Supplied, as credited by ABC News.
Your rightsQueensland's consumer watchdog is investigating Lux Solar, ABC News reports, after customers described paying deposits and waiting about a year for their home batteries.
Image source: Energy & Water Ombudsman NSW. Credit: Energy & Water Ombudsman NSW.
Your rightsEWON recorded 677 complaints about consumer energy resources in 2025-26, up from 301. Its latest annual report highlights gaps in access to dispute resolution.
The ACCC says many battery owners are paying less for power, but complaints are up 107%. We explain what it found, what it wants changed and what to check before you sign.
Pushy door-to-door and phone sales are widespread, and online quote forms often feed them. We explain what the ACCC found, what it wants changed and how to protect yourself now.
